Insights From Our Blog
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In our most recent blog, "5 Reasons (and counting) your hospital needs to invest in a physician software solution", we discussed how today’s financial systems don’t make it easy to hit a button and see the investment in one place and how it's important to take on the challenge yourself.
Here are key points:
Physician administrative agreements: Physician administrative agreements (medical directorships, on call, co-management, research, and employment) are one of the last surviving paper driven processes in the hospital world.
Paper processes are the root of all issues: With a paper process, you cannot monthly analyze your physician spend or account for accrual. If the spend is on paper, how are you measuring what goes out the door in spend to your physician partners? Do the physicians log their time to get paid?
On call tracking is your basic nightmare: Who was scheduled but who actually took it? This is someone’s full time job just chasing on call tracking and “the pay to.” Are you spending your time or paying staff to chase approvers? There’s a job no one wants! Messy paper processes create unnecessary torturing of an already cranky bunch called your physician partner who is, on the whole, weary of administrative processes in general.
Physician contracts are living processes: They are not just shoved away in a drawer (well sadly yes we at Ludi have seen this tactic and it doesn’t work.) The contract represents the work that a hospital and physician will do together to improve patient care. The “work” is done daily, monthly, and annually. Duties in the contract represent the work.
Who approves the payment of the physician? Do you know who approves the payment of the physician? At Ludi, we have seen as many as 34 different steps from when a physician documents her time to when a check may arrive. Who approves the time? Are they actually making sure the paper time log matches what is in the duty? Do the hours line up with the monthly maximum or minimum allowed?
