Physicians have not traditionally entered the workplace to lead or run businesses; they want to care for people, heal their communities, and make a good living. With all the complications in healthcare, regulations, how to care for patients and remain profitable, physicians are being tapped daily for “extracurricular” management work.
If you’re working with physicians in hopes of continuing to build good relationships with them, you are well aware of the intricacies that come with managing their administrative agreements…after all getting your docs paid on time will certainly help alleviate any relationship woes. Even though you may already be housing these agreements in a digital solution and capturing time logs whether on paper or via excel files, there probable is more you can be doing to help yourself and your relationships with your physicians.
Over the last five years, the industry has been largely focused on ensuring physicians have an Electronic Medical Record (EMR) in their private practices to capture clinical practice time. There has been a focus on capturing the work flow to collect the clinical documentation and to ensure the appropriate variables are accurate for billing. These systems are expensive and time consuming to implement.
Many hospitals have embraced the Lean Six Sigma method to collaboratively identify opportunities and reduce waste. Some hospitals even have teams that shine a laser focus on large cost savings opportunities. These projects are collaborative and can also take time and resources to manage appropriately. We have thought of a handful of ways that are rooted in the Lean approach but also take advantage of the work that has been performed by others to date. These four findings aim to improve your hospital's physician agreements and how you manage them. These could be any of the following: an employment agreement, a medical directorship, an on-call agreement, a research agreement or a teaching agreement.
Automation is a big word and an even bigger concept. It's important to remember that there are varying degrees of automation. Take, for example, the process of having physicians log time for their administrative duties on hospital contracts such as medical directorships, teaching, co-management, etc. One way to automate this process might be to use excel file templates to log and submit time for approval, another might be to give a physician an application to track their time. What if we’re talking about full automation of this process from the time the physician logs their time through to review, approval, and reporting for the hospital? What does that look like and how does it benefit all parties involved? Take a peek at the 7 benefits related to an automated physician logging process…in our eyes it’s a positive change for everyone involved, not just the physician!